All prices are inclusive of VAT at the current
rate.
Unless otherwise stated the goods shall not become the property of the buyer
until the purchase price of the goods has been paid in full.
All prices and products quoted are subject to alteration or withdrawal from time
to time without notice.
All deliveries are to be made within the mainland UK only unless stated
otherwise.
Returns
Returning items:
If you wish to
return item(s) for whatever reason within 7 working days of delivery, you may do
so providing the item(s) are unused and in their original packaging and in a
condition suitable for re-sale (not applicable to Business customers). It will
be your responsibility to return any item(s) at your cost and we suggest FedEx
as the carrier. It is advisable to
ensure that the returned items are fully insured against loss or damage during
transportation back to us.
Once the item(s)
have been received at AirControl Systems they will be inspected to ensure the
item(s) are fit for resale you will be credited in full including any original
delivery charge. Please be aware that prior to returning the goods you must
advise us in writing either by way of letter, electronic mail or fax. We reserve
the right to charge for any damage or missing parts. Before returning any item
you must also contact us by telephone on 01225 752494 for instructions on how to
return the goods. We will not accept returns if the packaging is marked or
damaged other than by the courier company. Where packaging has been sealed using
clear tape then clear tape must be used to re-seal. The use of any other tape
such as brown packaging tape, duct tape etc will render the goods as used and
therefore second-hand and a deduction can be made from the amount we owe you.
Your air conditioner will have been delivered to you with strapping around the
round carton and therefore suitable strapping etc must be applied apply prior to you returning the item.
Faulty Items
If an item is
suspected as faulty within the first 28-day period from date of delivery we will
pay for defective/damaged returns. Please contact us by telephone, fax or email
and we will arrange for the collection. Once the item(s) has been returned to us
it will be examined. Should the returned item(s) prove to be without fault then
a charge of £20 will be made along with the cost of collection and returning the
item(s) to you. Your statutory rights are not affected.
Prices & Payment
All prices are
inclusive of VAT at the current rate.
Unless otherwise
stated the goods shall not become the property of the buyer until the purchase
price of the goods has been paid in full.
All prices and
products quoted are subject to alteration or withdrawal from time to time
without notice.
All deliveries
are to be made within the mainland
UK only unless
stated otherwise.
Guarantee and warranties
You must acknowledge that AirControl Systems are
not the manufacturer of the Goods. We will however endeavor to transfer to you
the benefit of any warranty or guarantee given by the manufacturer or supplier
of the goods.
All DeLonghi Portable Air Conditioners are
covered under a 2 year warranty unless otherwise indicated. Year one is for
parts & labour with the second year parts only. DeLonghi or their service agents
shall be responsible for honouring this warranty. All other air conditioners
advertised on this website come with a 1-year swap out warranty (Consumers
Only) with the exception of all Koolbreeze models
that have a 1-year return to base
parts & labour warranty with return shipping costs must be met by the buyer.
In the unlikely event that you have a problem with a unit within the
first year then it will be your responsibility to return the unit at your cost.
You will be responsible for the packaging used that should be substantial enough
to prevent damage in transit. It is advisable to ensure that the returned items
are fully insured against loss or damage during transportation back to us.
Once we have received the machine we will either
repair or replace the unit and return it to you by free of charge. With the
exception of the Koolbreeze range if the unit
has proved faulty as a result of a manufacturing fault we will fully refund you
the original cost of transportation to us. In the event that we are
unable repair a faulty machine, we will endeavour to replace the
machine or offer a refund. The amount of refund will depend on the period of use
that you have received from the machine as per current consumer law.
Liability
AirControl Systems shall not be liable to the Buyer for any
loss or damage, howsoever caused, whether direct or indirect, consequential or
otherwise, suffered by the Buyer or a third party.
Important Information Regarding Maintenance.
Products such as
Air Conditioners do require a certain amount of attention from time to time.
Please follow the manufacturer’s recommendations for cleaning or servicing.
Filter cleaning is of major importance and our recommendation are that filters
should be removed & cleaned once per month. Where the manufacture recommends
filter replacement this should be done. Where filters can be washed out then
please do this. Failure to maintain the air conditioner in a good condition can
affect performance, cause premature component failure and importantly may
invalidate your warranty.
Copyright
All copyright,
design rights and all other intellectual property rights in and to this Web Site
and its content belong to AirControl Systems and any use of such rights is
solely on the basis of these terms and conditions.
This
contract shall be construed in accordance with English law. None of these
conditions affect your statutory rights.
Daitsu